Internal tool #01
Ops Utils – internal tooling
Custom C# application built for a 3rd line IT team to automate repetitive tasks and standardise support actions.
C#.NETWindowsAutomation
Click to view a larger image and more detail.
View ▶Gallery
Visual-style overview of my work
A gallery-style overview of the kinds of environments, tools and projects I’ve worked with – from internal tools and deployments, to SME infrastructure and retail IT. Over time this can be filled with real screenshots, diagrams and dashboards.
Deployment #02
Laptop rollout & Windows 11
Large-scale laptop rollout and Windows 11 migration using SCCM and standard builds.
Windows 11SCCMEndpoint management
Click to view a larger image and more detail.
View ▶
Home System #03
Computer Hardware
Extensive knowledge of computer hardware means I can support any type of system setup.
MicrosoftHardwareSystems
Click to view a larger image and more detail.
View ▶
Retail / store #04
Retail IT operations
Hardware work, troubleshooting and supporting store operations.
SalesCustomer ServiceManagement
Click to view a larger image and more detail.
View ▶
Support #05
Helpdesk & ticketing
Experience across 1st–3rd line helpdesk environments and escalations.
HelpdeskRemote supportUser comms
Click to view a larger image and more detail.
View ▶
Lab / personal #06
Labs & home test setups
Home lab utilising 5Gbps internet, using Unifi equipment to route to over 18 wired clients and 5 WiFi clients, including smart home technology.
FTTPUnifiNetworkingFirewalls
Click to view a larger image and more detail.
View ▶